Front Desk Receptionist – Rehab Branch

About the role

We are looking for a friendly and organized Front Desk Receptionist to join the Rehab Branch of Derma Club Clinics in New Cairo. In this full‑time, on‑site position you will be the first point of contact for clients, ensuring a welcoming atmosphere and smooth administrative flow.

Key responsibilities

• Greet clients, manage check‑in and check‑out procedures, and keep the reception area tidy.
• Answer phone calls, respond to inquiries, and route messages professionally.
• Schedule, confirm, and adjust appointments using the clinic’s booking system.
• Coordinate with medical and therapy staff to manage client flow and appointment timing.
• Perform basic clerical tasks such as filing, data entry, updating client records, and processing payments.
• Provide clear information about services, address client questions, and maintain high standards of customer service.

Required profile

• High school diploma or equivalent; additional training in administration or customer service is a plus.
• Previous experience in a clinic, medical, wellness, or hospitality environment.
• Strong organizational abilities, attention to detail, and capacity to handle multiple tasks in a busy setting.
• Professional phone etiquette and excellent written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information discreetly.

Required skills

• Proficiency with computers and basic office software.
• Familiarity with scheduling systems and data entry tools.