Head of Experience Design (UX/UI)

About the role

The Head of Experience Design will own the BEVERLY HILLS FACE™ experience end‑to‑end for attendees, faculty and sponsors. This senior, hands‑on role sets the experience strategy, designs it across digital and physical surfaces, and ensures a consistent standard.

Key responsibilities

• Own bhface.com, including program and faculty pages, positioning and seat pricing presentation.
• Design surgeon qualification, seat purchase and confirmation flows.
• Design pre‑arrival welcome, travel, hotel, schedule and preparation materials.
• Design on‑site wayfinding, signage, badges, printed program, live‑surgery and lab sessions, and evening events.
• Design certification, recordings and post‑event materials.
• Design faculty invitations, sponsor and exhibitor materials.
• Build design system components and templates for digital and print.
• Audit experience, interview stakeholders, set principles, lead website and registration flow.

Required profile

• 8+ years in UX/UI design, including 3+ years leading product or brand experience.
• Experience designing for live events, conferences or hospitality where digital meets in‑person.
• Portfolio showing premium brand craft and complex multi‑step flows such as registration and checkout.
• Research experience with expert audiences such as physicians or high‑net‑worth clients.
• Exceptional visual craft at luxury standard and a design system built in Figma.
• Fluency in interaction design, prototyping, responsive design and accessibility to WCAG 2.2 AA.
• Track record of shipping with developers and using funnel analytics, conversion data and A/B testing.
• Clear, concise English for interface copy.

Required skills

• Funnel analytics
• Accessibility to WCAG 2.2 AA
• Conversion data
• Prototyping
• Interaction Design
• UX UI Design
• Responsive Design