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Hostess – Guest Reception & Seating

Rixos Hotels · Sharm El Sheikh

Junior 🇬🇧 English
reservation management systems point-of-sale (POS) software

Job description

About the role

The Hostess will be the first point of contact for guests at the all‑inclusive Rixos Premium Seagate resort. You will create a welcoming atmosphere, manage reservations and ensure smooth seating flow in the restaurant.

Key responsibilities

  • Greet guests with a warm, professional demeanor upon arrival.
  • Manage the reservation system and keep an accurate seating chart.
  • Seat guests promptly, assigning tables based on party size and preferences.
  • Provide menus, communicate specials and answer guest inquiries.
  • Monitor dining‑room flow and coordinate with service staff for efficient table turnover.
  • Handle guest complaints professionally and escalate when necessary.
  • Answer phone calls, take reservations and assist with coat‑check and departure procedures.
  • Maintain a clean, organized host stand and adhere to health, safety and sanitation standards.

Required profile

  • High school diploma or equivalent.
  • At least one year of experience as a host/hostess in a restaurant or hospitality setting.
  • Excellent communication and interpersonal skills.
  • Ability to stay calm and professional in a fast‑paced environment.
  • Flexibility to work evenings, weekends and holidays.
  • Physical ability to stand for extended periods and move throughout the dining area.

Required skills

  • Proficiency with reservation management systems.
  • Experience using point‑of‑sale (POS) software.

What we offer

  • Opportunity to work in a luxury resort overlooking the Red Sea.
  • Dynamic team environment with training and development.
  • Employee discounts on food, beverages and wellness facilities.
  • Competitive compensation package.

Questions fréquentes

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Published 3 months ago

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Rixos Hotels

Sharm El Sheikh