HR Assistant Manager - Performance Management & Analytics

About the role

The Bank's HR Assistant Manager sits in the HR Learning & Performance Team and supports the Bank's performance management processes. The role coordinates and implements strategic and business planning, performance planning and alignment, performance monitoring, analysis and reporting, and works with functions and individuals to set performance objectives aligned to departmental plans and to build the Tier 2 and Tier 3 KPI infrastructure.

Key responsibilities

• Tier 2: work with the Performance and Monitoring team to help functions prepare their Tier 2 scorecards and cascade strategic objectives to Tier 3.
• Tier 3: support the Head of LEPE in overseeing Tier 3 scorecard planning and sign-off, and assist new staff and contractors in setting their objectives and targets.
• Quarterly performance monitoring and end-of-year appraisals: keep the cycle on time and complete, and track Tier 3 performance trends.
• Produce quarterly and annual performance reports and the data analytics needed for them.
• Deliver continuous education and awareness of the Bank's strategy and performance management tools to staff.
• Plan, run and report on the annual talent review process.
• Analyse and propose improvements to Tier 2 and Tier 3 business processes.
• Support HR systems and automation enhancements, and help maintain the HR Staff Handbook.

Required profile

• Bachelor's degree from a recognised university; a postgraduate degree in information management systems, business intelligence, business management analytics or a related field is an advantage.
• A professional HR qualification is an added advantage.
• At least 5 years of consulting or industry HR experience focused on strategic planning and/or performance management.
• Essential experience in financial services or consulting.
• Resilient, able to engage with stakeholders and external service providers such as consulting firms.
• Excellent English communication; French, Arabic and Portuguese are an advantage.

Required skills

• Advanced Excel and extensive SQL experience.
• Strong numeric, research, data analysis and reporting skills.
• Business intelligence tools such as Tableau, Birst, Qlik, Cognos or Business Objects.