Key Account Manager – Food Service (National)

About the role

The Kraft Heinz Company is looking for a National Key Account Manager to lead relationships with top food‑service chains, drive commercial growth and ensure high service levels across high‑potential accounts. You will be responsible for achieving sales revenue targets, expanding product range and increasing market share within the assigned portfolio.

Key responsibilities

• Identify and develop sales opportunities within top chains, creating demand‑creation activities and menu innovations.
• Build and execute action plans to grow Kraft Heinz share of wallet across key accounts.
• Maintain close coordination with Chains Manager, Supply, Chef and R&D teams for product development input.
• Conduct market surveys, analyse channel data and work with distributors to ensure strong service and delivery.
• Maintain regular contact with HORECA stakeholders, track weekly sales performance and update CRM pipelines daily.
• Prepare promotional calendars, coverage plans and weekly/monthly performance reports.

Required profile

• University degree, preferably in Business Management.
• 3‑5 years of experience in Key Account Management or similar sales role.
• Strong sales background with solution‑selling expertise.
• Analytical mindset with ability to interpret market data.
• Knowledge of food‑service back‑of‑house operations.
• Fluency in Arabic and advanced English proficiency.

Required skills

• Proficiency in Microsoft Office.