Lead Housekeeper

About the role

The Lead Housekeeper ensures guest rooms and public areas meet Marriott’s high standards of cleanliness and presentation. This full‑time, onsite role combines hands‑on housekeeping duties with supervisory support, acting as a role model for the team.

Key responsibilities

• Enter status of rooms cleaned and complete checklists reporting cleanliness and condition.
• Identify room assignments, required cleaning types, and inspect rooms after housekeeping staff have cleaned them.
• Respond promptly to guest requests and coordinate with other departments.
• Complete required housekeeping paperwork and maintain accurate records.
• Assist management with hiring, training, scheduling, evaluating, and coaching staff.
• Follow all safety, security, and company policies; report maintenance problems, hazards, or injuries.
• Maintain a professional appearance and uphold confidentiality of proprietary information.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 1 year of related housekeeping experience.
• No prior supervisory experience required.
• Physical ability to lift up to 55 lb unassisted and heavier loads with assistance, push/pull a loaded cart, and perform repetitive movements.
• Ability to stand, walk, kneel, and bend for extended periods during a shift.

Required skills

• Basic computer literacy for entering data and using point‑of‑sale systems.
• Clear, professional communication skills.