Microsoft Dynamics CRM Senior Associate

About the role

PwC is seeking a Senior Associate to join its Business Application Consulting team in Cairo. You will work as a Microsoft Dynamics generalist, helping clients optimise operational efficiency through analysis, implementation, training and support of Microsoft business applications.

Key responsibilities

• Analyse client requirements and translate them into effective Microsoft Dynamics CRM solutions.
• Design, configure and deploy software solutions across Microsoft applications.
• Provide training, support and change‑management guidance to ensure seamless adoption.
• Act as a strategic advisor, delivering high‑quality results and coaching junior team members.
• Navigate complex, ambiguous situations while maintaining composure and clear communication.

Required profile

• Senior‑level professional with strong consulting experience in Microsoft business applications.
• Proven ability to lead diverse, inclusive teams and influence stakeholders.
• Excellent analytical, communication and problem‑solving skills.
• Commitment to PwC’s professional standards and code of conduct.

Required skills

• Microsoft Dynamics CRM
• Microsoft Dynamics (general applications)
• Business Process Modeling
• Business Systems