Operational Quality Officer

About the role

GSK is hiring an Operational Quality Officer who ensures adherence to GMP standards and procedures through independent oversight of GMP processes. The role supports a proactive quality culture, provides first-line support to operations and maintains inspection readiness through independent checks. It is fully on site and follows a shift-based schedule.

Key responsibilities

• Ensure GMP processes and personnel follow current procedures, covering oversight shifts and keeping areas ready for inspection
• Take part in key quality decisions, including initial impact assessments for deviations, and conduct spot checks in production, warehouse, utilities and laboratory areas
• Follow the Quality Oversight program and ALCOA+ documentation principles, and escalate housekeeping deviations promptly
• Manage rework and reprocessing within the site as required by the QMS
• Review and approve quality documents (SOPs, master batch records, BOMs) and check batch documentation before product release
• Ensure proper sampling of retained finished product batches and oversee OQ measures during routine and validation batches and engineering changes
• Act as QA reviewer in deviations, handle customer complaint investigations and follow up on incidents seen during routine production
• Deliver Stop for Quality training, coach staff and foster a quality-first culture
• Give quality input to management monitoring and quality systems (CCRs, deviations, customer complaints) and support EHS and GPS implementation

Required profile

• University degree in Pharmacy
• At least one year of experience in the pharma industry
• Fluent in Arabic and English, written and spoken
• Experience managing diverse teams and controlling budgets against agreed targets

Required skills

• Current knowledge of GMP, EDA regulatory requirements and the GSK QMS system
• Validation knowledge and strong experience in cGMP/GLP compliance
• Good documentation and report writing skills; Word and Excel
• Excellent verbal and written communication, self-motivation and organisation