Outbound Representative

About the role

The Outbound Representative will work full‑time on‑site in Heliopolis, contacting existing and potential customers to promote AbuElkher Distribution’s portfolio of printers, inks, computer accessories and related solutions. You will identify needs, present offers, handle inquiries and turn leads into sales opportunities while maintaining a professional brand image.

Key responsibilities

• Make outbound calls to customers and prospects to introduce product range.
• Identify customer requirements and recommend suitable products and offers.
• Handle objections, negotiate terms and close sales opportunities.
• Update and maintain accurate customer records in the CRM system.
• Prepare basic sales reports and coordinate with internal teams for order processing.
• Meet assigned performance targets and adhere to company policies.

Required profile

• Strong communication, active listening and interpersonal skills.
• Experience in outbound sales, telesales or call‑center environments is an advantage.
• Basic knowledge of printers, inks or computer accessories, with willingness to learn.
• Ability to work in a fast‑paced, target‑driven environment and manage time effectively.
• High school diploma or equivalent; further education in business or marketing is beneficial.

Required skills

• Proficiency with CRM systems or call‑tracking tools.
• Basic computer applications such as email and spreadsheets.