Retail Sales Executive

About the role

The Retail Sales Executive is responsible for selling vehicles to customers, both in‑person and over the phone. The role involves guiding prospects through the sales process, completing paperwork, and ensuring a high level of customer satisfaction using the company’s CRM system.

Key responsibilities

• Greet customers, demonstrate vehicle features, and compare models to meet buyer needs.
• Complete sales paperwork, finance applications, and any required documentation.
• Enter accurate information into the CRM after each customer interaction.
• Identify potential customers through referrals and existing client networks.
• Assist senior staff with managing client relationships and generating standard reports.
• Process custom or special orders and handle escalated issues promptly.
• Maintain inventory tasks and follow established sales procedures.

Required profile

• Bachelor’s degree in Business Administration or a related field (preferred).
• 0‑1 years of prior sales experience.
• Ability to work independently and provide guidance when needed.
• Strong understanding of customer buying influences and the ability to build trust.

Required skills

• Proficiency with CRM systems for data entry and customer management.