Retail Sales Executive

About the role

The Retail Sales Executive is responsible for selling vehicles in a showroom environment, guiding customers through product features, financing options and after‑sales support. You will act as the primary point of contact, ensuring a seamless buying experience from first greeting to final paperwork.

Key responsibilities

• Present and demonstrate vehicle characteristics, capabilities and features to customers in‑person or over the phone.
• Compare competitive models and tailor recommendations to customer needs.
• Complete sales paperwork, finance applications and all documentation required to close a sale.
• Enter accurate information into the MAG CRM after each customer interaction.
• Generate standard reports by extracting and combining data from the CRM.
• Identify potential customers through referrals, recommendations and market research.
• Process custom or special orders and manage ambiguous delivery expectations.
• Respond promptly to escalated issues and obtain managerial approvals when required.
• Support inventory tasks and supervise junior sales advisors as needed.

Required profile

• Bachelor’s degree in Business Administration or a related field (preferred).
• Minimum 3 + years of prior sales experience, preferably in automotive retail.
• Ability to work independently while providing guidance to colleagues.
• Strong capability to identify key buying influences and build trust with clients.
• Excellent problem‑solving skills and the ability to articulate value propositions.

Required skills

• Proficiency with the MAG CRM system.