Sales Account Manager – IT Solutions

About the role

The Sales Account Manager will drive revenue growth by managing a portfolio of customer accounts in the IT sector. The role requires deep knowledge of the company’s solutions, market trends and competitive landscape, and a focus on long‑term customer satisfaction.

Key responsibilities

• Develop and maintain a comprehensive understanding of the company’s products, target markets, industry trends and competitive landscape.
• Manage a portfolio of customer accounts to achieve revenue growth, retention and long‑term business objectives.
• Serve as the primary point of contact for assigned customers, addressing requirements and concerns effectively.
• Identify and generate new business opportunities through existing accounts and potential customer networks.
• Lead and participate in technical discussions, recommending appropriate solutions and products.
• Maintain accurate records of all customer interactions and opportunities in the CRM system and provide daily activity updates to the Head of Sales.

Required profile

• University degree; a computer science or IT‑related degree is a plus.
• Post‑graduate studies in Project Management, Marketing, Sales or related fields are a big plus.
• At least one sales or presales certification for IT products.
• Proven experience as a Sales Account Manager in the IT field; experience in Manufacturing, Automotive or FMCG sectors is a plus.
• Excellent English communication, negotiation and presentation skills.

Required skills

• Proficiency with CRM software.
• Microsoft Word.
• Microsoft Excel.
• Microsoft PowerPoint.
• Microsoft Outlook.