Sales Executive – Retail Sales

About the role

We are looking for a Sales Executive – Retail Sales to build strong customer relationships, understand client needs and drive sales of our standard products and services. The role combines direct selling with team supervision to ensure high‑quality service and revenue growth.

Key responsibilities

• Identify and prospect potential customers through referrals and recommendations.
• Enter and maintain customer information in the CRM system to support retention and business development.
• Sell standard products and services, ensuring accurate recording and processing of custom orders.
• Supervise a team of sales advisors, providing guidance and handling escalations as needed.
• Provide approvals and support for complex sales situations.

Required profile

• 3 to 5 years of experience in a similar sales role, with a proven ability to work independently.
• Bachelor’s degree in Business, Marketing or a related field is preferred; strong sales experience is an asset.
• Demonstrated ability to build and maintain customer relationships.

Required skills

• Customer Relationship Building
• Sales Negotiation & Closing
• Product Knowledge & Presentation
• Pipeline & Opportunity Management