Sales & Marketing Specialist – Telesales (Student Success)

About the role

We are looking for a dynamic Sales & Marketing Specialist to join our team as a Telesales Representative focused on student success. You will engage with prospective and existing customers, promote our educational products, and help learners overcome challenges throughout their journey.

Key responsibilities

• Make outbound calls to potential and existing customers to promote and sell products and services.
• Understand customer needs, recommend suitable solutions, and close sales effectively.
• Respond to inquiries professionally, turning conversations into sales opportunities.
• Follow up on marketing leads, build strong relationships, and keep accurate records in the CRM system.
• Handle objections confidently, provide clear product information, and ensure a smooth sales process.
• Support students by identifying challenges and offering tailored solutions.
• Consistently achieve or exceed sales targets and key performance indicators.
• Track and analyze student learning data to propose actionable improvement plans.

Required profile

• Minimum of 1 year of experience in sales (telesales, call centre, or education industry preferred).
• English communication skills at B1 level or higher.
• Target‑driven mindset with a proven ability to meet and exceed goals.
• Passion for education and a strong commitment to delivering exceptional customer experiences.

Required skills

• CRM

What we offer

• On‑site work in Maadi, Cairo.
• Schedule: Sunday‑Thursday 12:00 PM – 9:00 PM (incl. 1 h 15 min break), Saturday 12:00 PM – 4:00 PM.