Senior Project Coordinator – Operations & Process Management

About the role

We are seeking a highly organized Senior Project Coordinator to lead operational projects and streamline internal processes across multiple regions. The role will act as a bridge between departments, providing data‑driven insights and ensuring projects are delivered on time and within budget.

Key responsibilities

• Oversee end‑to‑end delivery of operational projects from initiation to completion.
• Coordinate cross‑functional teams to maintain smooth workflow and timely execution.
• Track and report project timelines, deliverables, risks, KPIs, and operational metrics.
• Develop, improve, and document operational processes, policies, and workflows.
• Prepare operational dashboards, status updates, and reports for senior management.
• Support strategic planning, resource allocation, and task distribution across teams.
• Identify bottlenecks, propose practical solutions, and drive continuous process optimization.
• Monitor project budgets, operational costs, and resource utilization.
• Manage stakeholder communication and handle escalations or crisis situations when required.

Required profile

• Bachelor’s degree in Business Administration, Management, Operations or a related field.
• Minimum 4 years of experience in operations, project management or a similar role.
• Proven ability to work with cross‑functional teams and multiple stakeholders.
• Strong organizational, multitasking and problem‑solving capabilities.
• Ability to perform under pressure and manage competing priorities.

Required skills

• Proficiency with project management tools such as Jira, Trello, Asana, and Monday.com.
• Advanced reporting and analytical skills.