Sr. Director, Facilities & Administration

About the role

Sutherland is looking for an experienced Sr. Director/Sr. Leader of Facilities & Administration to lead facilities and administration operations across Egypt. The role covers facilities operations, maintenance, infrastructure, office fit-outs, new-site readiness, contractor management and facilities cost optimisation, and suits someone with strong facilities leadership experience.

Key responsibilities

• Lead facilities management and administration across Egypt, ensuring reliable infrastructure, regulatory compliance and support for 24/7 business operations
• Oversee facilities, property and critical infrastructure, including HVAC, electrical, UPS, generators, BMS and fire and life safety systems, and drive preventive maintenance, asset management and space optimisation
• Build relationships with Egyptian government authorities, municipalities, auditors and regulators, and manage statutory approvals, licenses, permits and inspections
• Ensure compliance with Egyptian laws, health, safety and environmental requirements, and lead internal, external and client audits
• Own the OPEX and CAPEX budgets, monitor expenditure and vendor payments, and drive cost optimisation
• Lead vendor selection, negotiations and performance management, including outsourced services such as maintenance, security, housekeeping, catering and transportation
• Manage employee transportation, logistics, security, housekeeping and workplace administration
• Lead and develop the Facilities and Administration team, and partner with business leadership, HR, Finance, Procurement, IT, Legal, Securities and Compliance
• Promote energy efficiency, sustainability and continuous improvement

Required profile

• Bachelor's degree in Facilities Management, Business Administration or a related discipline
• 12+ years of experience in facilities management, property management, administration or infrastructure operations, including senior leadership
• Proven experience managing large-scale, multi-site, 24/7 operations, preferably in IT/ITES, BPO or multinational organisations
• Strong knowledge of Egyptian regulations, government procedures and local administrative requirements
• Fluency in Arabic and English is essential

Required skills

• OPEX/CAPEX management, cost optimisation and vendor negotiations
• Contract management and vendor management
• Governance, compliance and risk management
• Business continuity and crisis management