Strategic Account Manager

About the role

The Strategic Account Manager will work on‑site in Cairo, overseeing a portfolio of partner brands within Genz’s premium showroom. This full‑time position focuses on building strong brand relationships and driving mutual growth through tailored strategies and collaborative initiatives.

Key responsibilities

• Manage and nurture key brand relationships, understanding each brand’s objectives and market positioning.
• Develop and execute customized visibility and performance strategies for brands in the showroom.
• Conduct regular account reviews, monitor sales trends, and identify upsell and cross‑sell opportunities.
• Coordinate promotional activities and collaborate with merchandising, marketing, and customer experience teams.
• Resolve operational issues promptly to ensure consistent, high‑quality support for all partners.

Required profile

• Proven experience in account management, client relationship building, and stakeholder coordination.
• Strong strategic planning and business development capabilities with a track record of meeting sales targets.
• Excellent communication, presentation, and negotiation skills.
• Organizational and project‑management abilities with keen attention to detail.
• Knowledge of retail, fashion, lifestyle, or consumer brands, preferably in showroom or concept‑store environments.
• Bachelor’s degree in Business, Marketing, Management, or related field, or equivalent practical experience.
• Fluency in English and Arabic.

Required skills

• Proficiency with CRM systems.
• Advanced use of spreadsheets.
• Competence in presentation software.