Teaching Operations Coordinator

About the role

The Teaching Operations Coordinator will ensure the smooth running of our teaching operations in Cairo. You will provide administrative and customer‑service support, handling student registration, re‑registration and related processes while maintaining high standards of service delivery.

Key responsibilities

• Maintain accurate customer and financial records and prepare routine documentation and reports.
• Serve as the first point of contact for customer enquiries, delivering excellent service and escalating complex issues.
• Identify and communicate risks affecting teaching delivery, including complaints, resourcing challenges and logistical or technical difficulties.
• Coordinate activities, services and events with internal teams and external suppliers to ensure seamless execution.
• Manage small‑scale resources, ensuring materials and equipment are available when needed.
• Support process improvement through basic analysis and documentation.

Required profile

• Bachelor’s degree in administrative management, Human Resources or a related field.
• Experience in a customer‑focused environment.
• Strong written and verbal proficiency in English.
• Understanding of risk, compliance and confidentiality procedures.

Required skills

What we offer

• EGP 16,667 per month (fixed‑term contract, 12‑month renewable).
• 21 annual leave days plus public holidays.
• Full medical insurance coverage.
• Social insurance as per local regulations.
• Opportunity to work in a multicultural environment supporting education worldwide.