Telesales Representative – Student Success

About the role

We are looking for a motivated Telesales Representative to join our student success team. You will engage with prospective and existing learners, understand their needs, and guide them toward the right educational solutions while meeting sales targets.

Key responsibilities

• Make outbound calls to promote and sell our education products and services.
• Identify customer needs, recommend suitable solutions, and close sales.
• Respond to inquiries professionally, turning conversations into sales opportunities.
• Follow up on marketing leads and maintain accurate records in the CRM system.
• Handle objections confidently and provide clear product information.
• Support students throughout their learning journey by identifying challenges and offering tailored solutions.
• Consistently achieve or exceed sales targets and key performance indicators.
• Track and analyse student learning data to propose improvements.

Required profile

• Minimum of 1 year experience in sales, preferably telesales or call centre.
• English communication skills at B1 level or higher.
• Target‑driven mindset with a proven ability to meet and exceed goals.
• Passion for education and commitment to delivering exceptional customer experiences.
• Ability to work on‑site in Maadi, Cairo, with the specified schedule.

Required skills

• Experience using a CRM system to manage leads and customer information.