This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Travel Advisor
Concentrix · 6 Octobre
Job description
About the role
We are looking for a Travel Advisor to join our customer support team. In this role you will be the first point of contact for travelers seeking assistance through phone, email, live chat or face‑to‑face interactions. You will help ensure that every inquiry is resolved quickly and accurately, contributing to a smooth travel experience.
Key responsibilities
- Respond to customer inquiries via phone, email, live chat, and in‑person meetings.
- Listen actively to understand travel‑related needs and provide tailored solutions.
- Log all interactions, track cases, and follow up on outstanding issues using the company’s CRM system.
- Collaborate with other departments to resolve complex queries and improve internal processes.
- Gather and share customer feedback to help enhance products, services, and overall travel experience.
Required profile
- Strong communication and listening skills.
- Ability to work independently and as part of a team.
- Customer‑focused mindset with a passion for travel.
- Attention to detail and problem‑solving aptitude.
Required skills
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Concentrix
6 Octobre