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This job expired on 19/07/2026. It no longer accepts applications.
Account Manager
51Talk · Maadi
Job description
About the role
The Account Manager will focus on renewing course subscriptions for existing customers. You will act as the main point of contact, understanding learners’ needs and proposing tailored renewal solutions to maximise conversion and satisfaction.
Key responsibilities
- Contact existing customers to present course renewal options and drive conversion rates.
- Maintain regular follow‑up to understand learning needs and recommend personalized renewal plans.
- Monitor students’ progress, analyse performance data and develop appropriate renewal strategies.
- Handle customer inquiries, resolve concerns and ensure high satisfaction throughout the renewal process.
Required profile
- Minimum 1 year of experience in sales or a related field.
- Strong communication and interpersonal abilities to identify and address customer needs.
- Comfortable working in a target‑driven environment with a positive, results‑oriented mindset.
- Highly motivated to meet and exceed sales targets, with a focus on performance and commission.
- English proficiency at B1 level or higher.
Required skills
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51Talk
Maadi