Assistant Manager – MSU

About the role

The Assistant Manager – MSU will oversee the end‑to‑end processing of payments, vouchers and related back‑office activities for Network International’s Merchant Services Unit (MSU). The role ensures timely execution, accurate reconciliation and swift resolution of merchant queries, supporting the company’s fast‑growing payments business across multiple markets.

Key responsibilities

• Check and release merchant payments, telegraphic transfers and settlement vouchers.
• Validate refund, sale and pick‑up card fee batches, and issue related cheques.
• Perform general‑ledger reconciliation and clear various GL accounts.
• Open new merchant accounts and maintain accurate daily accounting entries.
• Respond to merchant queries, especially for the top 20 merchants, and resolve reconciliation issues.
• Compile monthly MIS reports and produce RAG (Red‑Amber‑Green) merchant performance reports.
• Mentor new hires, ensure proper document filing and compliance with internal procedures.
• Manage the merchant services help desk to meet defined turnaround times.

Required profile

• Bachelor’s degree, preferably in accounting or finance.
• Previous experience in accountancy, banking operations or settlement functions.
• Strong understanding of payment processing and GL reconciliation.
• Ability to work under tight timelines and handle routine problem‑solving.

Required skills

• Proficiency in Microsoft Office (Excel, Word, PowerPoint).