Bell Attendant

About the role

We are looking for a Bell Attendant to join our Accor hotel team. In this guest‑focused position you will ensure a smooth arrival and departure experience by handling luggage, delivering information and maintaining the reception area.

Key responsibilities

• Secure guests’ belongings during check‑in and check‑out and transport luggage to and from rooms.
• Forward messages and documents from the Front Office to guests and relevant departments.
• Provide service in line with hotel policies, greeting guests, showing them to rooms and explaining in‑room amenities.
• Gather daily occupancy and activity information, review previous shift logbooks and keep the reception desk and lobby orderly.
• Maintain and clean luggage trolleys and reception areas, ensuring a tidy environment at all times.
• Assist groups with luggage, coordinate delivery to rooms and manage overtime during peak periods.

Required profile

• Friendly, well‑groomed, polite and respectful demeanor.
• Reliability and punctuality, with willingness to work overtime when needed.
• Good communication skills and ability to gather and relay information accurately.
• Attention to detail and ability to keep the reception area organized.

Required skills

What we offer

• Opportunity to work within a global hospitality brand.
• Supportive environment for personal and professional growth.
• Access to employee benefits typical of the hotel sector.