Cashier – Toy Store Sales Associate

About the role

We are seeking a friendly, energetic Cashier to join our toy store team. The role involves providing excellent customer service, handling transactions, and supporting store operations to create a fun shopping experience for children and parents.

Key responsibilities

• Greet customers warmly and help them find the perfect toys.
• Provide product knowledge, including features, benefits, and age‑appropriateness.
• Recommend complementary products and upsell when appropriate.
• Handle customer inquiries, complaints, and returns professionally.
• Maintain a clean, organized, and visually appealing store.
• Restock shelves and ensure products are displayed attractively.
• Assist in receiving, unpacking, and labeling new inventory.
• Follow store policies and procedures.
• Collaborate with team members to achieve sales targets.
• Participate in store promotions, events, and seasonal activities.
• Share customer feedback with management to improve product selection and service.

Required profile

• Previous retail or sales experience preferred, especially with toys, stationery, childcare, or children’s products.
• Excellent communication and interpersonal skills.
• Ability to engage with children and parents in a fun, patient manner.
• Enthusiastic, outgoing, and passionate about toys and play.
• Reliable, punctual, and able to work flexible hours, including weekends and holidays.

Required skills