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This job expired on 13/09/2026. It no longer accepts applications.
Customer Service Representative – Daqahliyah Branches
Banque Misr · Dakhleya
Job description
About the role
The Customer Service Representative will work in the Daqahliyah branches of Banque Misr, providing front‑line support to clients and ensuring all banking transactions comply with the bank’s policies and regulatory standards.
Key responsibilities
- Serve customers by completing account transactions such as payments, check cashing, balance inquiries, and fund transfers.
- Ensure every transaction follows the latest Banque Misr policies, compliance, and KYC standards.
- Identify sales referrals and promote bank products where appropriate.
- Balance the cash drawer against the settlement sheet and resolve any shortages or overages.
Required profile
- 0‑3 years of experience in banking services within a branch network.
- University degree with graduation year between 2024 and 2026 and a minimum grade of “Good”.
- Proficiency in English.
- Strong PC and MS Office skills.
- Excellent communication and presentation abilities.
- No prior testing by Banque Misr and no relatives up to the third degree employed by the bank.
Required skills
- MS Office
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Banque Misr
Dakhleya
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