Customer Service Sales Representative

About the role

We are looking for a motivated Customer Service Sales Representative to engage existing learners, promote course renewals, and guide them toward personalized learning solutions. You will be the primary point of contact throughout the student journey, ensuring a high‑quality experience that drives satisfaction and repeat business.

Key responsibilities

• Contact existing customers to promote course renewals and increase conversion rates.
• Follow up with learners to understand their needs and recommend tailored learning paths.
• Provide professional support for inquiries and issues throughout the student lifecycle.
• Monitor student progress, analyze data, and suggest improvements to boost learning outcomes and renewals.
• Build and maintain strong relationships to encourage referrals and repeat purchases.

Required profile

• Minimum 1 year of experience in sales or customer service.
• Strong communication and persuasion abilities.
• Target‑driven mindset comfortable with performance‑based environments.
• Motivated to achieve and exceed sales targets, with a commission‑focused attitude.

Required skills

What we offer

• Basic salary plus unlimited commission.
• Paid training and ongoing development.
• Social and medical insurance coverage.