Executive Assistant / Task & Email Manager

About the role

Outsourcing Advantage seeks a reliable Executive Assistant to support the management team of an architectural firm. The role focuses on handling email flow, tracking project tickets, and ensuring daily tasks are completed on time while maintaining clear communication across internal and external stakeholders.

Key responsibilities

• Manage and organize the manager’s inbox to guarantee timely responses and prevent missed items.
• Track project tickets, requests, and daily tasks, following up until completion.
• Maintain task‑management systems, monitor deadlines, and update status regularly.
• Coordinate follow‑ups with internal team members, vendors, and clients.
• Keep project communications organized and up‑to‑date.
• Support scheduling, reminders, and general administrative assistance for management.
• Ensure all tasks are documented and completed according to agreed timelines.

Required profile

• Minimum 3 years experience as an executive assistant or in an administrative support role with responsibility for task and email management.
• Strong written and spoken English.
• Professional experience communicating with clients or vendors.
• Comfortable using email systems and task or project‑management tools.
• Located in the Philippines, Colombia, South Africa, Mexico, Dominican Republic, or Egypt and available to work Eastern Time business hours.
• Ability to provide details of work equipment, power backup, and internet backup.
• Willingness to submit a brief voice note introducing yourself in English.

Required skills

• Email systems
• Task management tools
• Project management tools
• CRM or ticketing systems

What we offer

• Competitive salary
• Opportunity to work on diverse and exciting projects
• Supportive and collaborative work environment
• Weekly payments and performance‑based incentives
• Weekends off