Export Logistics Supervisor

About the role

We are looking for an Export Logistics Supervisor to manage end‑to‑end export operations for frozen French fries. You will ensure timely, compliant deliveries to international markets while preserving product quality and cold‑chain integrity.

Key responsibilities

• Plan, organise and monitor the full export process from order receipt to delivery at the destination.
• Coordinate with Production, Quality and Cold Storage to guarantee shipment readiness and product integrity.
• Schedule container bookings and supervise loading, ensuring temperature control and proper packaging.
• Prepare and review export documentation such as invoices, packing lists, certificates of origin, health certificates and shipping instructions.
• Ensure compliance with Egyptian export regulations and destination‑country requirements, liaising with GOEIC, Customs, Chamber of Commerce and shipping agencies.
• Verify freight rates, transport costs and delivery schedules with freight forwarders and shipping lines.
• Communicate proactively with international customers regarding schedules, documentation and tracking.
• Work with Finance to ensure accurate billing, insurance and LC compliance.
• Handle claims or discrepancies related to delays or damages.
• Track and report KPIs such as on‑time delivery rate, documentation accuracy and logistics cost per ton.
• Identify improvement areas and propose cost‑saving initiatives.

Required profile

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration or International Trade.
• 5–7 years of export logistics experience, preferably in FMCG, food manufacturing or frozen products.
• Strong knowledge of Egyptian customs laws, GOEIC procedures and food export documentation.
• Experience with cold‑storage logistics, reefer containers and port coordination.
• English proficiency (written and spoken) is mandatory.
• Passion for working in a startup environment.
• Professional logistics or international trade certification (CILT, FIATA, APICS) is a plus.

Required skills

• ERP systems
• Export tracking tools
• Cold‑storage logistics
• Reefer container handling
• Port coordination