Front Desk Representative

About the role

The Front Desk Representative is a full‑time, on‑site position in Giza, responsible for creating a welcoming first impression for visitors and clients. You will be the primary point of contact, handling inquiries, phone calls, and coordinating daily front‑desk operations.

Key responsibilities

• Greet guests and manage check‑ins and check‑outs.
• Answer and route phone calls with professional etiquette.
• Respond to visitor inquiries and direct them to the appropriate departments.
• Handle reservations and appointment scheduling accurately.
• Maintain an organized and tidy reception area.
• Record and update visitor and customer information.
• Support basic administrative tasks such as filing and data entry.
• Collaborate with team members to ensure smooth daily operations.

Required profile

• Strong customer‑facing skills and ability to welcome visitors.
• Professional phone etiquette and clear communication.
• Experience with reservations or appointment scheduling (preferred but not required).
• Ability to keep the front desk area neat and organized.
• Good command of written and spoken English; additional languages are a plus.
• Comfortable working on‑site in Giza and collaborating with diverse colleagues.
• High school diploma or equivalent; further education in business, administration, or hospitality is advantageous.

Required skills