Implementation Engineer

About the role

As an Implementation Engineer at Group-IB you will work within the global delivery team to deploy and maintain the company’s advanced threat detection platforms – Group-IB XDR and Group-IB BEP – for enterprise customers. You will be directly responsible for ensuring that these solutions operate flawlessly in on-premises, hybrid and cloud environments, thereby strengthening the security posture of major organisations.

Key responsibilities

• Deploy and configure Group-IB XDR and BEP on-premises and hybrid infrastructures.
• Install, integrate and initialise servers, hypervisors and network components.
• Perform system diagnostics, troubleshoot hardware and software issues, and guarantee platform stability.
• Manage network and email traffic sources (SPAN, TAP, SMTP, O365, Google Mail) for product integration.
• Collect and analyse logs, traffic captures and system data to resolve operational problems.
• Support pilot and production roll-outs, providing remote and on-site assistance.
• Collaborate with Product and Development teams to escalate and reproduce complex issues.
• Prepare technical documentation and communicate implementation progress to customers in English.

Required profile

• Strong hands-on experience with Linux (Arch/Ubuntu) and Windows Server administration.
• Solid understanding of networking fundamentals such as TCP/IP, VLANs, SPAN/RSPAN, GRE, VPN, routing, DHCP, DNS, ARP and TCP flags.
• Practical knowledge of firewalls (iptables, nftables, UFW, Windows Firewall) and secure remote-access solutions (OpenVPN, WireGuard).
• Experience with virtualization platforms (ESXi, Hyper-V) including VM deployment and networking.
• Proficiency with diagnostic tools (tcpdump, Wireshark, curl, openssl) and log analysis (journalctl, Event Viewer).
• Ability to write and execute scripts in Bash and PowerShell.

Required skills

• Linux (Arch, Ubuntu)
• Windows Server
• TCP/IP, VLANs, SPAN/RSPAN, GRE, VPN, routing, DHCP, DNS, ARP
• iptables, nftables, UFW, Windows Firewall
• OpenVPN, WireGuard
• ESXi, Hyper-V
• tcpdump, Wireshark, curl, openssl
• journalctl, Event Viewer
• Bash scripting
• PowerShell scripting