Information & Technology Coordinator

About the role

We are looking for an Information & Technology Coordinator to join our hotel’s operations team in Cairo. The role ensures all computer hardware, peripherals and related software function smoothly to support daily hospitality services.

Key responsibilities

• Troubleshoot and repair computer hardware and peripheral equipment such as printers and scanners.
• Respond to program error messages, diagnose issues and apply corrective actions.
• Provide technical guidance to staff and recommend solutions for business problems.
• Coordinate with vendors or external technicians for major hardware/software repairs.
• Maintain and upgrade hardware, software and website technical architecture, including telecommunication connectivity.
• Document incidents, report accidents and follow safety and emergency procedures.
• Perform routine inspections of tools and equipment and ensure proper use.

Required profile

• High school diploma or equivalent.
• No prior work experience required.
• Ability to lift and move objects up to 50 lb.
• Willingness to work on‑site in a fast‑paced hospitality environment.

Required skills

• Hardware troubleshooting and repair.
• Software troubleshooting and basic maintenance.
• Experience with peripheral devices (printers, scanners).
• Understanding of website technical architecture and telecom connectivity.

What we offer

• Full‑time employment with Marriott International.
• Opportunities for professional development within a global hospitality brand.