Key Account Manager – Power Tools (E‑Commerce)

About the role

Robert Bosch Egypt is seeking a dynamic Key Account Manager to drive growth of its Power Tools portfolio across e‑commerce channels. The role focuses on strategic account development, partnership management and profitability optimisation for platforms such as Amazon and other digital retailers.

Key responsibilities

• Develop and execute comprehensive account plans for Amazon (direct and marketplace) and other e‑commerce platforms, ensuring sales targets, profitability and market‑share objectives are met.
• Negotiate contractual agreements, pricing and promotional activities with key accounts to secure mutually beneficial terms.
• Identify and develop new business opportunities through proactive engagement with customers and partners across multiple touchpoints.
• Transform strategic retail outlets from visibility‑focused to profit‑driven units by implementing demand‑generation and service‑innovation strategies.
• Build and manage alliances with non‑commercial and institutional partners to secure collaboration, funding and project opportunities.
• Enable independent channel partners by providing support, co‑marketing initiatives and performance optimisation.
• Ensure consistent brand representation and customer experience across online and offline channels, coordinating with internal marketing and e‑commerce teams.
• Monitor KPIs, prepare regular performance reports and deliver strategic recommendations to leadership.
• Analyse market trends, competitor activity and technological advances to identify growth avenues.

Required profile

• Minimum 5 years of experience in Key Account Management, preferably in e‑commerce sales within a multinational or fast‑paced environment.
• Fluency in English and Arabic (written and spoken) is essential.
• University degree in Business Administration, International Business, Marketing or related field; engineering background is a plus.
• Proven expertise in sales management, including negotiation, forecasting and strategic account planning.
• Strong communication and presentation skills, with the ability to influence stakeholders at all organisational levels.