Key Account Specialist – Pharmaceutical (PHI)

About the role

The PHI Key Account Specialist will be responsible for driving sales, promotion and business development within assigned pharmaceutical accounts in Egypt. Reporting to the commercial leadership team, the role focuses on achieving commercial targets while building strong relationships with key stakeholders.

Key responsibilities

• Develop and execute customer development strategies and dedicated KAM action plans for assigned accounts.
• Prepare and negotiate contracts, and lead initiatives to target specific accounts.
• Analyse market conditions, competitive intelligence and identify growth opportunities.
• Organise customer events and programmes in collaboration with marketing and medical teams.
• Maintain accurate stakeholder mapping and feed data into the Sandoz CRM system.
• Drive the sales operations plan and achieve agreed sales and performance targets.
• Coach and develop the sales team through training and management of commercial programmes.
• Report technical complaints, adverse events and manage distribution of marketing samples.

Required profile

• Bachelor’s degree in pharmacy or a related field.
• Minimum 5 years of sales experience, preferably in the PHI (Pharmaceuticals, Hospital, Institutional) sector.
• Strong problem‑solving capability.
• Excellent presentation and communication skills.
• Proven ability to collaborate effectively with cross‑functional teams.

Required skills