MHS Office Coordinator – Administration

About the role

The MHS Office Coordinator provides day‑to‑day administrative support for the American Middle and High School office. Reporting to the Head of MHS and the Senior Leadership Team, the role ensures smooth communication, accurate record‑keeping and efficient office operations for students, parents, teachers and staff.

Key responsibilities

• Facilitate verbal and written communication, including memos and emails, between senior leadership, staff, parents and students.
• Receive and respond to parent enquiries, resolve routine matters and refer complex issues to appropriate staff.
• Coordinate meetings and appointments involving parents, teachers, students and senior leaders.
• Welcome visitors, prospective parents and students, directing them to the correct personnel.
• Prepare and send parent communications regarding absences, detentions and other concerns.
• Manage student‑related queries such as textbooks, lockers, absences and missing work.
• Oversee Lost & Found procedures and maintain related records.
• Maintain records of academic and behavioural detentions, monitor attendance and follow up on discipline matters.
• Update student medical, sports and other documentation in the school system.
• Handle student car‑slip, uniform, medical, lateness and early‑departure records and communicate with relevant departments.
• Coordinate bus‑change requests with Operations and Bus Controllers.
• Manage locker assignments for Middle School students.
• Distribute MAP results to parents and update class‑list records for the next academic year.
• Send warning communications to at‑risk students and follow up on attendance issues.

Required profile

Required skills