Microsoft Dynamics CRM Senior Associate (ETIC)

About the role

PwC is seeking a Microsoft Dynamics CRM Senior Associate for its ETIC office in Cairo. The role focuses on delivering business application consulting services, helping clients optimise operational efficiency through Microsoft technologies.

Key responsibilities

• Analyse client requirements and design Microsoft Dynamics CRM solutions.
• Implement software solutions, provide training and ongoing support to ensure seamless integration.
• Provide consulting services across various Microsoft applications.
• Collaborate with clients to improve business processes and drive operational efficiency.
• Validate outcomes with clients, incorporate feedback, and adjust solutions accordingly.

Required profile

• Demonstrated ability to act as a strategic advisor, influencing and coaching teams.
• Strong judgment to navigate complex situations and make decisive recommendations.
• Excellent communication skills to convey complex concepts clearly.
• Experience developing and sustaining high‑performing, inclusive teams.

Required skills

• Microsoft Dynamics CRM
• Enterprise Integration
• Implementation Support
• Business Process Modeling