Operations Coordinator / Assistant

About the role

Outsourcing Advantage is looking for a reliable Operations Coordinator / Assistant to join its remote team. You will support the owner and office staff, ensuring smooth communication and workflow while the owner travels. The role starts at roughly 20 hours per week with potential to grow to full‑time.

Key responsibilities

• Act as the primary communication bridge between the owner and office staff.
• Follow up on assigned tasks and ensure timely completion.
• Organize and maintain communication channels, documentation, and task tracking.
• Coordinate daily workflow and support administrative processes.
• Assist with client and customer communications as needed.
• Maintain confidentiality and professionalism in all interactions.
• Support the team in adapting to evolving business needs and priorities.

Required profile

• Experience in coordination, administrative support, or customer service.
• Proficiency with Microsoft 365 (Outlook, Word, Excel).
• Experience handling frequent client or customer communications.
• English proficiency at C1 level for professional written and spoken communication.
• Legally authorized to work in your country of residence.
• Ability to overlap working hours with U.S. Eastern Time.
• Reliable high‑speed internet, headset, quiet workspace, and backup power.

Required skills

• Microsoft 365
• Outlook
• Word
• Excel

What we offer

• Opportunity to work on diverse and exciting projects.
• Supportive and collaborative work environment.
• Weekly payments.
• Weekends off.