Order Management Assistant Analyst – French Speaker

About the role

The Order Management Assistant Analyst supports efficient inventory management for customers and distributors, ensuring product availability while controlling costs. The role requires close collaboration with supply‑chain, sales, logistics and finance teams, as well as direct interaction with French‑speaking clients.

Key responsibilities

• Monitor customer and distributor inventory levels, sales velocity and consumption trends by SKU.
• Trigger replenishment orders using VMI agreements, manage order changes, cancellations and exceptions.
• Optimize logistics by consolidating shipments and coordinating with the Transportation Team.
• Ensure data accuracy across POS, ERP and VMI tools; identify and correct discrepancies.
• Serve as primary contact for client inquiries, communicate out‑of‑stock situations, and host operational meetings.
• Lead continuous‑improvement initiatives, root‑cause analysis and support system rollouts.

Required profile

• Bachelor’s degree in Supply Chain, Logistics, Business, Engineering or equivalent.
• Experience in supply‑chain or inventory management, preferably with VMI in FMCG or consumer goods.
• Strong analytical ability and comfort working with large data sets.
• Good knowledge of forecasting, inventory planning and replenishment techniques.

Required skills

• Advanced Excel
• ERP systems
• VMI platforms
• Business Intelligence dashboards (e.g., Power BI)
• Cisco communication tools