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This job expired on 25/08/2026. It no longer accepts applications.
Phone Banking Advisor – Customer Service Representative
Concentrix · Gizeh
Job description
About the role
We are seeking motivated Phone Banking Advisors to join the largest bank in the world. In this customer‑focused position you will handle inbound and outbound calls, providing financial advice and support to clients across Cairo.
Key responsibilities
- Serve as the primary point of contact for clients seeking banking advice.
- Conduct risk assessments, review credit histories, and analyze customers' financial situations.
- Develop personalized financial solutions based on client needs.
- Handle both inbound and outbound telephone interactions efficiently.
- Maintain accurate records of client interactions and transactions.
Required profile
- Fluent English with excellent communication skills.
- At least 6 months of experience in customer support or a similar role.
- Graduates from any major are welcome.
- Flexibility to work night and overnight shifts.
Required skills
What we offer
- Gross monthly salary of 22,000 EGP.
- Potential promotion after six months of performance.
- Transportation provided throughout Cairo.
- Access to free training courses.
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Concentrix
Gizeh