Quality Specialist – GSM Monitoring
Xceed
Job description
About the role
We are looking for highly skilled professionals to join our expanding team. The Quality Specialist will focus on monitoring GSM accounts and applying quality assurance practices within the telecommunications sector. Candidates should have a strong background in telecom and a passion for maintaining high service standards.
Key responsibilities
Required profile
- Minimum of 6 months hands‑on experience as a Quality Specialist or in an acting quality role within a telecom environment.
- Minimum of 6 months experience in customer service or quality tasks in a telecom setting.
- Mandatory GSM background in a telecom environment.
- Excellent command of English (B2+ to C1 level).
- Experience with operators such as Vodafone, Orange, Etisalat Misr, WE, DU, AT&T or Verizon is a plus.
Required skills
- GSM
- Quality Assurance
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Published 1 week ago
Expires 1 month from now
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