Receptionist / Front Desk Ambassador

About the role

Al Oula Mortgage is seeking a professional Receptionist / Front Desk Ambassador to be the first point of contact for visitors and callers. The role combines guest hospitality with administrative support, ensuring a smooth and secure experience for clients and staff.

Key responsibilities

• Greet guests warmly, manage check‑in procedures, and maintain a welcoming reception area.
• Handle all incoming calls and manage inbound/outbound correspondence with professionalism.
• Maintain appointment calendars, organize files, perform data entry, and monitor office supply inventory.
• Control visitor logs and uphold workplace security to ensure a safe environment.
• Keep the reception area and shared spaces clean, organized, and inviting.

Required profile

• Presentable and professional demeanor.
• Strong verbal and written communication abilities.
• Proficiency with Microsoft Office Suite and standard office equipment.
• Excellent multitasking, attention to detail, and organizational skills.
• Bachelor’s degree preferred; 0–2 years of front‑desk or customer‑service experience.
• Residency in Giza preferred.

Required skills

• Microsoft Office Suite (Word, Excel, Outlook)