Receptionist – Giza Clinic

About the role

This full‑time, on‑site Receptionist role supports a busy interventional pain‑medicine clinic in Giza. You will be the first point of contact for patients, ensuring a welcoming and organized front‑desk experience.

Key responsibilities

• Greet patients and manage check‑in and check‑out procedures.
• Answer, direct, and take messages on a multi‑line phone system.
• Schedule, confirm, and reschedule appointments using clinic management software.
• Handle patient inquiries and maintain accurate records.
• Coordinate patient flow and manage the waiting area.
• Perform basic clerical tasks such as filing, data entry, and document preparation.
• Collaborate with medical and administrative staff to deliver a professional patient experience.

Required profile

• Strong customer service and communication skills with a professional, empathetic demeanor.
• Ability to stay organized and manage multiple tasks in a fast‑paced clinical environment.
• Reliability, punctuality, and a professional appearance suitable for a healthcare setting.
• High school diploma or equivalent; additional office or healthcare administration training is a plus.
• Previous experience in a medical or clinic front‑desk setting is preferred.

Required skills

• Multi‑line phone system operation.
• Appointment scheduling software.
• Office software (e.g., Microsoft Office).
• Data entry.