Sales Desk Specialist – Customer Operations

About the role

The LSEG is expanding its Cairo footprint and seeks a Sales Desk Specialist to provide administrative support to the EMEA account management team. You will act as a bridge between customers and internal stakeholders, ensuring smooth deal execution and strong client relationships.

Key responsibilities

• Complete all client administrative tasks and maintain data hygiene in the sales pipeline.
• Collaborate with customer operations, relationship managers, sales, legal, and order management to support client scenarios.
• Assist with deal execution, annual price increase processes, and renewal management.
• Handle diverse order types, ensuring accurate system entry and timely fulfillment.
• Locate, verify, and review client contract documentation for completeness.
• Raise, track, and resolve CRM workflow requests across the client lifecycle.

Required profile

• 2‑4 years of experience in sales operations, deal desk, customer success, or commercial support.
• Understanding of the financial services industry.
• Strong attention to detail, organizational skills, and ability to manage multiple tasks under deadlines.
• Experience with contract handling, account data management, and business processes.

Required skills

• Salesforce (basic knowledge and workflow systems).
• SAP.
• Siebel.

What we offer

• Hybrid and flexible working arrangements.
• Inclusive culture with employee networks.
• Competitive referral bonus program.
• Private healthcare, wellness support, and pension contributions.
• Professional development opportunities and learning resources.
• Paid volunteer time.