Sales Support Assistant – Egypt Commercial Team

About the role

Givaudan, the global leader in Taste & Wellbeing and Fragrance & Beauty, is seeking a Sales Support Assistant to join its Egypt Commercial team. Reporting to the Key Account Manager, you will act as a pivotal link between senior account managers and cross‑functional stakeholders, ensuring smooth business operations and high‑quality customer support.

Key responsibilities

• Maintain accurate data in business systems such as IBIS, SAP, ATLAS, and Pegasus, including pricing and formula reservations.
• Serve as a super‑user for sales systems and train new sales team members.
• Process project creation, system customer updates, sample and stability requests, offers, quotations, regulatory documents, raw‑material checks, demand plans, and trial orders.
• Coordinate inter‑departmental transactions to guarantee first‑time order fulfilment.
• File and retrieve documents, conduct research, analyse data, and support the preparation of reports and presentations.
• Provide administrative support for internal and external events, meetings, workshops, client activities, and exhibitions.

Required profile

• High school diploma or higher.
• At least 5 years of experience in an administrative support role.
• Strong attention to detail and accuracy.

Required skills

• Proficiency with SAP.
• Experience using IBIS.
• Familiarity with ATLAS.
• Knowledge of Pegasus.