Senior Administrative Assistant

About the role

The Senior Administrative Assistant provides comprehensive office support for Marriott Executive Apartments in Cairo. The role ensures smooth daily operations by managing data, correspondence, and guest interactions with professionalism and confidentiality.

Key responsibilities

• Enter, retrieve, and update information in computer databases, reservations systems and point‑of‑sale platforms.
• Prepare letters, memos, reports and presentations using word processing, spreadsheet, database and presentation software.
• Handle incoming and outgoing mail, including date‑stamping, distribution and fax transmission.
• Create and maintain both electronic and paper filing systems for records, reports and business transactions.
• Answer telephone calls and guest inquiries with courteous, professional language.
• Welcome guests, anticipate service needs, assist individuals with disabilities and thank guests for their stay.
• Follow all company policies, maintain a clean professional appearance, protect confidential information and company assets.
• Lift, move or carry objects up to 10 lb without assistance and perform other reasonable duties as assigned.

Required profile

• Demonstrated ability to work independently while adhering to company policies and procedures.
• Professional demeanor with strong attention to detail and confidentiality.
• Physical ability to lift and move items weighing up to 10 lb.

Required skills

• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint).
• Experience using database management software.
• Familiarity with point‑of‑sale (POS) systems.
• Basic knowledge of email, fax and standard office equipment.