Senior Officer – Correspondent & Sensitive Customer Follow‑up

About the role

The Senior Officer will oversee the monitoring of QNB Al Ahli branch network activities to ensure strict compliance with AML and KYC regulations. You will manage sensitive customer transactions, prepare regulatory reports, and support branch staff with anti‑money‑laundering guidance.

Key responsibilities

• Finalize all workflow and ticketing requests before cut‑off times, adhering to agreed SLA.
• Prepare and submit Suspicious Transaction Reports.
• Handle sensitive transactions in line with internal, local and international regulations.
• Update blacklists and execute required follow‑up actions.
• Prepare reports required by the Central Bank of Egypt (CBE) and the European Money Laundering and Counter‑Terrorist Financing Unit (EMLCU).
• Verify completeness of KYC and due‑diligence documentation.
• Manage new relationship requests with financial institutions and complete their questionnaires.
• Oversee onboarding and ongoing relationships with high‑risk clients.
• Disseminate AML information and instructions to branch employees.
• Conduct training sessions to keep staff updated on evolving AML standards.

Required profile

• Bachelor’s degree in commerce or business administration.
• Minimum 2 years of experience in banking, specifically Swift transfers, trade finance, or AML.
• Fluency in English.

Required skills

• Swift Transfers