ServiceNow Developer - Associate

About the role

PwC's Advisory line in Cairo is hiring a ServiceNow Developer - Associate (Senior Associate level) to design, develop and maintain ServiceNow applications and workflows. The role uses JavaScript, low-code/no-code configurations and platform capabilities to build scalable solutions across ServiceNow modules, supports enterprise-level service delivery, and includes mentoring junior developers.

Key responsibilities

• Design, develop and maintain custom applications and modules on the ServiceNow platform.
• Configure workflows, forms, business rules and client/server scripts using JavaScript.
• Translate business requirements into scalable technical solutions with cross-functional teams.
• Integrate ServiceNow with external systems via REST/SOAP APIs.
• Take part in code reviews, release planning and Agile ceremonies.
• Mentor junior developers and promote platform standards and best practices.

Required profile

• ServiceNow Certified System Administrator (CSA) certification - required.
• ServiceNow Certified Application Developer (CAD) certification - required.
• ServiceNow ITSM certification - preferred.

Required skills

• Proficiency in JavaScript, including client-side and server-side scripting on ServiceNow.
• REST and SOAP integration with external systems.
• HTML, CSS, XML, SOAP and REST.
• Experience with the ServiceNow App Developer tooling.
• Agile/Scrum methodology.
• Preferred: understanding of ITSM, ITOM and ITAM modules, Service Catalog and CMDB, low-code/no-code on ServiceNow App Engine, Flow Designer, and Performance Analytics and IntegrationHub.