ServiceNow Developer - Senior Associate

About the role

PwC's Advisory line in Cairo is hiring a ServiceNow Developer Senior Associate. The role designs, develops and maintains ServiceNow applications and workflows, using JavaScript, low-code/no-code configurations and platform capabilities to build scalable solutions across ServiceNow modules. It also involves mentoring junior developers and upholding coding best practices.

Key responsibilities

• Design, develop and maintain custom applications and modules on the ServiceNow platform.
• Configure and implement workflows, forms, business rules and client/server scripts using JavaScript.
• Collaborate with cross-functional teams to turn business requirements into scalable technical solutions.
• Integrate ServiceNow with external systems using REST/SOAP APIs.
• Take part in code reviews, release planning and Agile ceremonies.
• Mentor junior developers and promote platform standards and best practices.

Required profile

• 4-7 years of experience in a ServiceNow development role.
• ServiceNow Certified System Administrator (CSA) certification required.
• ServiceNow Certified Application Developer (CAD) certification required.
• ServiceNow ITSM certification preferred.

Required skills

• Proficiency in JavaScript, including client-side and server-side scripting.
• REST and SOAP integration with external systems.
• Agile/Scrum methodology.
• HTML, CSS, XML, SOAP and REST.
• Experience with the ServiceNow App Developer tooling.
• Preferred: understanding of ITSM, ITOM and ITAM modules, Service Catalog and CMDB, low-code/no-code on ServiceNow App Engine, Flow Designer, and Performance Analytics and IntegrationHub.