Telesales Representative

About the role

The Telesales Representative will drive revenue by contacting prospective and existing customers over the phone to promote the company’s consumer finance products. You will identify customer needs, propose appropriate financing solutions, and ensure a high‑quality experience throughout the sales journey.

Key responsibilities

• Initiate outbound calls to prospective customers to present and sell consumer finance products.
• Listen to customer requirements and recommend suitable financing options.
• Achieve individual sales targets and key performance indicators.
• Follow up on leads, record interactions, and maintain accurate data in the CRM system.
• Handle inquiries and objections professionally to maximise conversion rates.
• Collaborate with internal teams to ensure smooth onboarding of new customers.

Required profile

• Bachelor’s degree in Business, Marketing, Commerce or a related field.
• 1–3 years of experience in telesales, preferably within financial services or consumer finance.
• Strong communication, negotiation and sales‑closing abilities.
• Target‑driven, customer‑oriented and comfortable working in a fast‑paced environment.

Required skills

• Proficiency with CRM systems.
• Competence in Microsoft Office applications (Word, Excel, PowerPoint).