Telesales Representative

About the role

The Telesales Representative works full‑time on‑site in Heliopolis, contacting potential and existing clients to present real‑estate offerings and answer investment‑related questions. The role focuses on generating leads, maintaining accurate CRM records and achieving sales targets while supporting exhibition campaigns.

Key responsibilities

• Make outbound calls to prospects and existing clients to present real‑estate projects.
• Answer inquiries, provide product and event information, and guide clients through investment options.
• Follow up on leads, update the CRM system, and ensure data accuracy.
• Meet or exceed individual sales targets and contribute to team goals.
• Handle customer concerns, resolve issues, and maintain high client satisfaction.
• Coordinate with sales and marketing teams to support exhibition and promotional campaigns.

Required profile

• Strong verbal communication and active listening abilities.
• Customer service experience with a focus on issue resolution.
• Proven telesales or call‑center experience, preferably in real‑estate.
• Ability to work in a fast‑paced environment, manage time effectively and achieve targets.
• Proficiency in English and Arabic; additional languages are a plus.
• High school diploma; further education in Business, Marketing or related fields is advantageous.

Required skills

• CRM Tools
• Basic computer applications