Telesales Representative (Remote)

About the role

We are looking for a motivated Telesales Representative to join OTO Courses and promote our educational courses to prospective students. The role is fully remote and requires you to understand customer needs and match them with suitable offerings.

Key responsibilities

• Identify and understand customer needs to effectively present and recommend suitable courses and services.
• Follow up on leads generated through marketing campaigns, online inquiries, and referrals.
• Maintain accurate and up‑to‑date records of customer interactions and sales activities in the CRM system.
• Achieve and exceed monthly sales targets and performance metrics.
• Provide detailed information about course offerings, pricing, and enrolment processes.
• Handle objections and resolve customer concerns in a professional and empathetic manner.

Required profile

• Minimum of one year experience in telesales, telemarketing, or a similar sales role.
• Excellent verbal communication and interpersonal skills.
• Ability to meet or exceed sales targets in a fast‑paced environment.
• Strong problem‑solving skills and ability to handle objections effectively.
• Flexible and adaptable to changing priorities and business needs.
• Own a personal laptop to work from home.